Privacy Policy
This Privacy Policy explains how Kudosbet collects, uses and protects personal information when you create an account, place bets, play games or otherwise use our site. We take your privacy seriously and aim to be clear about what data we hold, why we process it and how you can manage your information.
Types of data we collect
Personal data
We collect the information you provide when you register or contact us, including your name, date of birth, address, email, telephone number and identity documents for verification. This also covers payment details you submit for deposits and withdrawals and any communications you send to our support team.
Technical data
When you use our site we collect device and connection information such as IP address, browser type, device identifiers, operating system and location data where necessary to provide services and to help prevent fraud. We also record usage data including pages viewed, session length and navigation paths to maintain and improve the service.
Transactional and activity data
We store details of your account activity and transactions - for example deposits, withdrawals, bets, game results, bonuses applied and loyalty points. This data supports account management, KYC checks, responsible gambling tools and dispute resolution.
How we use your information
We use personal and technical data to operate your account, process payments, perform identity and anti-money laundering checks, detect and prevent fraud, and provide customer support. Transactional data is used to record your activity and calculate any account balances and payouts. With your consent we may also send marketing communications - you can opt out at any time.
Data protection practices
We protect information using standard security measures such as encryption for data in transit, access controls and regular security reviews. Access to personal data is restricted to staff and service providers that need it to perform their duties. We retain data only for as long as required for legitimate business purposes, compliance or as permitted by law.
Cookies and tracking technologies
Our site uses cookies and similar technologies to remember your preferences, support secure login, analyse site performance and personalise content. You can manage cookie preferences through your browser or the cookie settings on our site. Third-party providers may also set cookies for analytics and advertising; their use is subject to their own policies.
User rights
You have rights to access, correct and request deletion of your personal information where applicable. You may also object to certain processing, request restriction of processing or request a copy of data you provided. We will respond to requests within a reasonable timeframe and may need to retain certain information to comply with legal or regulatory obligations.
Access, correction and deletion
To exercise your rights, contact our data team. For account or privacy enquiries please email [email protected] or use the account settings where available. We will verify your identity before making changes to protect your account.
Information sharing and third parties
We share data with service providers who support payments, identity checks, hosting, analytics and customer support. We may disclose information to law enforcement, regulatory bodies or payment processors where required by law or to protect our users and services. All third parties are required to protect data in line with applicable law.
Privacy policy updates
We may update this policy to reflect changes in our practices. Significant changes will be communicated on the site or by email where we have a contact address. Please review this page periodically to stay informed about how we handle your information.