Responsible Gambling
At Kudosbet, we take responsible gambling seriously. We want everyone to enjoy their time with us while keeping play safe and under control. That means offering clear tools, practical advice and easy access to support so players can manage their activity and seek help if they need it.
Player protection principles
We prioritise player safety and fair play. Our approach is simple: prevent harm, promote controlled play and act quickly if there are signs of risk. We train our team to spot problematic behaviour and to offer non-judgemental support, and we keep account security and privacy safeguards in place at all times.
Activity-control tools
Players can manage their activity through a range of built-in tools accessible from Account Settings or by contacting our support team. These features are designed to help you stay within your limits and play responsibly.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be adjusted up or down; to prevent impulsive changes, some increases may be subject to a short delay. We encourage everyone to choose limits that match their budget and to review them regularly.
Loss limits
Loss limits let you cap net losses over a chosen period. These limits help prevent chasing behaviour and provide a straightforward way to manage your overall spending. If you reach a limit, further play will be blocked until the limit resets or you choose to modify it within the rules.
Time limits and account breaks
Use session reminders, time-outs and account breaks to limit how long you play. Time-outs are useful for short breaks, while account breaks and self-exclusion provide longer pauses from all activity. You can activate these directly in your account or ask support to set them for you.
Self-exclusion
If you need a longer break, self-exclusion is available for defined periods such as 6 months, 1 year or permanently. During self-exclusion your account will be closed and you will not be able to sign up for a new account. We will provide information about how to re-open an account if that is allowed after the exclusion period ends.
Signs of problematic behaviour
Watch for early warning signs such as regularly chasing losses, spending more time or money than intended, hiding gambling activity, or neglecting work and family commitments. If you recognise these signs in yourself or someone close to you, it is important to act early.
Tips for maintaining control
Set realistic deposit and loss limits, schedule regular breaks, stick to a budget, avoid gambling when stressed or impaired, and use session reminders. Be honest about how gambling fits into your life and review your activity regularly.
Professional help and support organisations
If you need extra help, reach out to trained organisations such as GamCare and GambleAware or your local support services. You can also contact our support team via live chat or by email at [email protected] for guidance on tools and next steps. Seeking help is a positive step and support is available 24/7 through specialist services.